Don't Sell Things Over The Phone

These banks and AIA don't get it, do they?

If they want to sell me their products, they shouldn't get telemarketeers to do it.

I'm on their database- they should know that their relationship managers or whatever they call it, handle my account. It's beyond my comprehension why they would even send strangers to call me. Why on earth would I trust that this phone call is from an employee, even if she has all my details? A resourceful trickster would have what they have anyway.

I find it laughable banks and AIA can, for 3 minutes, think that telemarketeers would be able to persuade customers will be naive enough to sign up for complicated 'upgrades' of financial products over the phone within 15 minutes without reading the terms and conditions first. I want to see the language, loopholes and pitfalls.

I don't talk to telemarketeers. I tell these people straight that my preferred mode of communication is via email. I talk to my friends over email. If someone one manages to get me on the phone on a very nice day and hang up with specific instructions to email me the details/info pack so that I can devour it with a fine tooth comb, I expect that to be done stat.

It's very simple, I want black and white statements, proof of workplace and mandate to sell. I want to read the fine print. If I don't receive any emails, I take it as they're not interested in any deals. Neither am I interested enough to pursue them to spend my money. What makes banks and AIA telemarketeers think I'd want to talk to them again over the phone? As it is, most of them are incoherent and can't even pronounce words properly.

Tomfools.